SIG Talk Gun Forum

New Sig P238 Owner: What to Expect from Sig C.S.?

This is a discussion on New Sig P238 Owner: What to Expect from Sig C.S.? within the SIG Sauer Pistols forums, part of the SIG Sauer Forum category; I bought a new Sig P238 back about a two weeks ago. I have taken it to the range exactly three times, and I cleaned ...


Go Back   SIG Talk > SIG Sauer Forum > SIG Sauer Pistols

Reply
 
LinkBack Thread Tools Display Modes
Old 04-07-2012, 10:34 AM   #1
Junior Member
 
Join Date: Apr 2012
Location: Memphis, TN
Posts: 8
New Sig P238 Owner: What to Expect from Sig C.S.?

I bought a new Sig P238 back about a two weeks ago. I have taken it to the range exactly three times, and I cleaned it before I ever shot it the first time, as well as cleaning and lubing after each time to the range.

I have now put over 250 rounds of FMJ and JHP down range through the gun and it has yet to shoot an entire magazine of ammo without premature slide lock. I purchased a 7 round magazine and it does the same thing. When the slide locks back, the top round is not stopping on the feed ramp, it simply does not make it out of the top of the magazine. Additionally, when this locks, you cannot rack the slide, but you can manually release the slide stop and the slide will release and chamber the next round.

I called Sig CS on April 2nd and they sent me a label to ship it back to them for service. I am concerned because the gun was manufactured on March 17th, I bought it on March 27th and it's already back to them on April 3rd.

I've never owned a Sig before, and as such, I have no experience with them, or with their customer service department and I do not know what to expect. I know the email they sent said it normally takes 2-6 weeks for repairs. If I had owned the pistol for a year, or even six months, that might be acceptable, but my expectations are a little higher than this based upon the short period of time since my purchase.

I would be curious of what others have experienced in similar situations, and what was your impression of the service you received?

Thanks,

tiger
MphsTiger1981 is offline  
Register

Welcome to the SIG Talk Forum dedicated to SIG Sauer Pistols and SIG Sauer Rifles.

We welcome everyone and the community is free to join so register today and become part of the SIG Talk Forum!

Old 04-07-2012, 10:39 AM   #2
Senior Member
 
Siggybaby's Avatar
 
Join Date: May 2011
Location: Georgia-North and East of The Big Chicken :-)
Posts: 3,442
Not making excuses for SIG at all, but every manufacturer has problem pistols here and there that need to be sent back. Even H&K.

What brand(s) of ammo were you using? I have over 200 rounds of Winchester White Box ammo through mine with 2 magazines of Hornady Critical Defense and have had no malfunctions.

I wouldn't be worried. SIG will take care of it.
Siggybaby is offline  
Old 04-07-2012, 03:43 PM   #3
Junior Member
 
Join Date: Apr 2012
Location: Bainbridge Island, WA, USA
Posts: 5
P238 Problems

I also have a new P238, Ser. No. 27A101###. In 130 rounds using PMC, Remington G. Sabers, and Winchester WB, there have been 5 FTE's and one jam. The outright jam occurred due to the slide stop/ dis-assembly pin slipping out about 1/8th inch. The gun is accurate, and easy to shoot. Feels great in my hand. My wife liked it. But I took it back to the store and it is on its way to Sig for service. I have little faith that it can be fixed. One other issue is that if we tap the magazine to ensure it is seated properly, the slide stop often pops out of place and the slide flies forward.
I also own a Sig P239 which has been as reliable as my ancient J-frames. The P238 was heavier and larger than other small guns, but I bought it to get the Sig reliability.
Two weeks estimated at the service center. Then I will re-post with the results.
Sonny is offline  
Old 04-07-2012, 04:51 PM   #4
Junior Member
 
Join Date: Apr 2012
Location: Memphis, TN
Posts: 8
Quote:
Originally Posted by Siggybaby View Post
Not making excuses for SIG at all, but every manufacturer has problem pistols here and there that need to be sent back. Even H&K.

What brand(s) of ammo were you using? I have over 200 rounds of Winchester White Box ammo through mine with 2 magazines of Hornady Critical Defense and have had no malfunctions.

I wouldn't be worried. SIG will take care of it.
I understand, and agree. You can click on any of the gun forums and see problems with almost any brand name. I had a similar experience with a Kel-Tec PF9 that had an ejector break off within the first two boxes of ammo. That one was gone and back in about two weeks. I think anyone would be a little apprehensive of problems, especially given the age of the pistol in this case.

In response to your question, the ammo I was using was PMC, Remington and Hornady Critical Defense. Didn't have any of the WWB, but I've heard of folks with P238s that like it, and some that don't.

I realize the little pistols run on tight tolerances, and all the stars need to align just right in order for them to run 100%. I have always heard good things about Sig. I'm sure they will make it right, I'm just interested in hearing from anyone else with similar failures, and what the diagnosis would be. A friend of mine who knows a little about handguns thinks it has to do with the slide lock release, and how it is positioned in the slot next to the mag follower. His theory makes sense, but we'll see what Sig says whenever they send it back.
MphsTiger1981 is offline  
Old 04-07-2012, 04:55 PM   #5
Junior Member
 
Join Date: Apr 2012
Location: Memphis, TN
Posts: 8
Quote:
Originally Posted by Sonny View Post
I also have a new P238, Ser. No. 27A101###. In 130 rounds using PMC, Remington G. Sabers, and Winchester WB, there have been 5 FTE's and one jam. The outright jam occurred due to the slide stop/ dis-assembly pin slipping out about 1/8th inch. The gun is accurate, and easy to shoot. Feels great in my hand. My wife liked it. But I took it back to the store and it is on its way to Sig for service. I have little faith that it can be fixed. One other issue is that if we tap the magazine to ensure it is seated properly, the slide stop often pops out of place and the slide flies forward.
I also own a Sig P239 which has been as reliable as my ancient J-frames. The P238 was heavier and larger than other small guns, but I bought it to get the Sig reliability.
Two weeks estimated at the service center. Then I will re-post with the results.
Sorry to hear about your situation. It sounds like we have a similar problem with the slide release lever. I hope this is a quick fix for both of us. My wife also likes this gun, although she has not yet shot it. She was with me at the gun store when I bought mine. I was looking at the S&W Bodyguard .380 and she pointed out the Sig. It was with her blessing that I spent the extra money to get the Sig, so I really want this to be a positive experience just in case she decides to shoot it. For now, the old J frame gets the nod for most of my ccw needs.
MphsTiger1981 is offline  
Old 04-07-2012, 07:19 PM   #6
Junior Member
 
Join Date: Apr 2012
Location: Chicago Suburbs
Posts: 23
I'm sure Sig will get it straightened out for you. You will love the gun once you get it back. My dad has a Walther PPK and Beretta Cheetah both with feed issues. He has gone through 10-15 brands of ammo in testing what works. Every time he gets a failure I run that ammo through my P238 and it shoots flawlessly!

If you can, see if Sig will put in the flat recoil spring, if your p238 didn't already come with it. The original springs did seem to wear out quickly
JamesM4 is offline  
Old 04-08-2012, 05:25 AM   #7
Senior Member
 
Join Date: Dec 2010
Location: Central Mississippi
Posts: 1,259
The problems with the Sig P238 were mag related (at least the problems talked on the forum). The new (3rd Generation - shiny) versus dull finish) mags seemed to work well and the others didn't. I have not shot the seven round mag in my P238. I've not had a problem using the new mags.

Sonny - good luck with Sig CS - hope they can resolve your issue.
mgentry4 is online now  
Old 04-08-2012, 05:34 AM   #8
Member
 
Join Date: Feb 2012
Location: Hamburg Pa
Posts: 32
Bought a P290, had problems.. sent it back to them at there expense... 2 weeks later came back working perfect and has worked that way for over 350 rounds. They'll take care of you.
Tom5407 is offline  
Old 04-08-2012, 08:23 AM   #9
Junior Member
 
Join Date: Apr 2012
Location: Memphis, TN
Posts: 8
Quote:
Originally Posted by Tom5407 View Post
Bought a P290, had problems.. sent it back to them at there expense... 2 weeks later came back working perfect and has worked that way for over 350 rounds. They'll take care of you.
That's good to hear. Thanks for the encouragement, Tom.
MphsTiger1981 is offline  
Old 04-08-2012, 02:07 PM   #10
Member
 
shadow106's Avatar
 
Join Date: Feb 2012
Location: Idaho
Posts: 61
I'm now into my 7th personally owned Sig, and I've dealt with the factory maybe....4 times(?) over the years, sending a weapon back for whatever. They have always been prompt to return the weapon with the problem(s) fixed. Duty (issued) weapons always had the convenient armorer around, but that taught me first had that the Sigs we carried usually never developed anything catastrophic, and were fixed quickly. Trust me when I say we shot the c__p out of them at every opportunity. On or off duty, Sigs impress the heck outta me.
shadow106 is offline  
Old 04-08-2012, 03:42 PM   #11
Senior Member
 
Join Date: Oct 2010
Location: TENNESSEE
Posts: 173
I guess I am lucky. I have owned countless numbers of Sig over the years and have never had to send one back.
I have called them a few times for advice.
They have even sent me boxes to ship certain guns back that I didnt request to send back along with registered letters.
So in my book you can expect them to do what they need to.
JeffsSig is offline  
Old 04-08-2012, 06:15 PM   #12
Junior Member
 
Join Date: Apr 2012
Location: NC
Posts: 1
P238 Slide Lever Problem

I had a jamming problem with my Sig P238. It turned to be the slide stop lever was "jumping" up while firing and locking the slide. I first thought my thumb was hitting the slide stop lever while firing. It was not my thumb or hand.
There is a small tension wire behind the slide stop lever. I took the slide stop lever out and gently bent the wire up so it would put more tension on the slide stop. The slide stop is tighter and no longer "jumps" up and accidently locks the slide while firing.
This simple fix has corrected my problem. After 300 or so rounds I have not had one single jam or accidental slide lock.
jemdvm is offline  
Old 04-10-2012, 02:15 PM   #13
Junior Member
 
Join Date: Apr 2012
Location: Memphis, TN
Posts: 8
Update

Fed Ex dropped off my Sig this afternoon. My wife signed for it while I was at work. Door to door exactly 8 days. The repair order indicates they replaced the slide catch lever spring, then fired 50 rounds of TMJ and JHP with no failures. The gunsmith even tore off the end of the ammo boxes and dropped them into my pistol case with the repair order. I still need to get to the range, but I consider this excellent service and I am very satisfied with the overall experience.
MphsTiger1981 is offline  
Old 04-10-2012, 03:57 PM   #14
Member
 
Join Date: Feb 2012
Location: USA
Posts: 39
Did they clean the gun after firing? I'm just curious.
Bagellord is offline  
Old 04-10-2012, 05:52 PM   #15
Junior Member
 
Join Date: Apr 2012
Location: Memphis, TN
Posts: 8
Quote:
Originally Posted by Bagellord View Post
Did they clean the gun after firing? I'm just curious.

I just did a cursory inspection, but the feed ramp and barrel look clean to me.
MphsTiger1981 is offline  
Reply

  SIG Talk > SIG Sauer Forum > SIG Sauer Pistols


Search tags for this page
p238 cleaning
,
p238 extended mags lock slide
,
sig p238 magezine pops out
,
sig p238 problems fixed
,

sig p238 reliability

,
sig p238 reliability issues
,
sig p238 slide lock pin causing the slide to lock with rounds in the magazine
,
sig sauer p238 problems
,
sig sauer p238 reliability
,
sig sauer p380 slide jamming
,
third gen sig magizine
,
what comes with a new sigp238
Click on a term to search for related topics.

Thread Tools
Display Modes


Similar SIG Talk Discussions
Thread Thread Starter Forum Replies Last Post
Sig P238 New Owner Looking for Best Ammo Amsdorf SIG Sauer Pistols 28 07-10-2013 05:41 PM
New Owner of a Sig P238 SilverRhino SIG Sauer Pistols 4 03-27-2012 06:37 AM
Hi Sig folks from the Texas Hill Country - new P238 owner johncanfield New Users 11 02-12-2012 03:06 PM


Top Gun Sites Top Sites List

Powered by vBulletin 3.8.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.6.1
Copyright © 2010 - 2014 SIG Talk. All rights reserved.
SIG Talk is a SIG Sauer Firearms enthusiast's forum, but it is in no way affiliated with, nor does it represent SIG Sauer, Inc. of Exeter, NH.