Now that's customer service!

Capman · 08-09-2011, 12:04 PM

My son purchased a 522LR through Buck's. The only style available, in the base model, was the California version, but it was worth the discounted price. He was going to purchase more mags anyway so the limitation of the 10 round mag was not a big issue. Once he received it (awesome rifle!), he noticed that the stock was not collapsable. He was a bit dissapointed at first, but found that California does not allow collapsable stocks on rifles in their state.

He was going to purchase a conversion kit through Sig, and the rep told him that they would covert it for free. All he has to do is pay the shipping. They have hooked a Sig fan for life.

Now, people are in business to make money... bottom line. They won't make a dime on this transaction. To me, that is above and beyond. Kudos to Sig!!

360glitch · 08-09-2011, 01:42 PM

Always love stories like this. +1 for SIG Customer Service

sigp229r · 08-09-2011, 07:43 PM

Way to go SIG SAUER!!!

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08-09-2011, 12:04 PM	#1
Capman Join Date: Jul 2011 Location: Smyrna, Tennessee Posts: 14	My son purchased a 522LR through Buck's. The only style available, in the base model, was the California version, but it was worth the discounted price. He was going to purchase more mags anyway so the limitation of the 10 round mag was not a big issue. Once he received it (awesome rifle!), he noticed that the stock was not collapsable. He was a bit dissapointed at first, but found that California does not allow collapsable stocks on rifles in their state. He was going to purchase a conversion kit through Sig, and the rep told him that they would covert it for free. All he has to do is pay the shipping. They have hooked a Sig fan for life. Now, people are in business to make money... bottom line. They won't make a dime on this transaction. To me, that is above and beyond. Kudos to Sig!!

08-09-2011, 01:42 PM	#2
360glitch Forum Admin Join Date: Sep 2010 Location: Clinton, MS Posts: 1,176	Always love stories like this. +1 for SIG Customer Service

08-09-2011, 07:43 PM	#3
sigp229r Senior Member Join Date: Oct 2010 Location: California Posts: 1,706	Way to go SIG SAUER!!!