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Great Customer Service/Ordering Experience

This is a discussion on Great Customer Service/Ordering Experience within the SIG Sauer Pistols forums, part of the SIG Sauer Forum category; A few months ago I bought a 9mm 2022 with nite sights new. It is a fantastic value and my very first shot with it ...


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Old 02-13-2012, 06:49 AM   #1
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Thumbs up Great Customer Service/Ordering Experience

A few months ago I bought a 9mm 2022 with nite sights new. It is a fantastic value and my very first shot with it in the backyard was one I'll never forget. I've wanted to put the CPL-RM Laser on it and finally today called Sig to ask some questions.

I have seen the laser in Sig's website for $149 and I've seen it elsewhere for about $100 plus tax and/or shipping. Sig had a special on it last year for $99 and I was hoping to get it closer to that price. So I thought what the hell, I will ask. And sure enough the customer service rep at sig pretty much matched the lower price after offering about 30% off and free shipping.

The entire conversation took about 4 minutes and he said it will be on its way by Fed-Ex shortly.

So, for my experience it looks like Sig has their priorities in the right place. I will definitely be buying from them again soon.
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Old 02-13-2012, 06:52 AM   #2
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have to agree here, ive called twice to order a magazine and I had questions about a caliber x-change kit, they are nothing but helpful
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Old 02-13-2012, 07:02 AM   #3
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Caliber change in a 226

Will Sig CS give me the straight info on changing a 226 in 40 to a 9?

Last edited by ArLEOret; 02-13-2012 at 07:03 AM. Reason: Added question
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Old 02-13-2012, 07:04 AM   #4
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Can you change to a 9 from 40 like a Glock with a LWD barrel? I know (?) you can go to a 357 Sig.
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Old 02-13-2012, 07:29 AM   #5
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Quote:
Originally Posted by ArLEOret View Post
Will Sig CS give me the straight info on changing a 226 in 40 to a 9?
Not sure how this relates but the answer will probably be no. I don't think that is bad customer service though if that is your point.

Just because you don't get the answer you want, doesn't mean that it was a bad answer. Does it?

Or maybe I just didn't understand your post.
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Old 02-13-2012, 07:37 AM   #6
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CS offer

Was there not an offer by Sig to sell a custom,slide,barrel for a 226/229 for $299? Would this work in changing the caliber??? (and mag)
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Old 02-13-2012, 07:45 AM   #7
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Originally Posted by ArLEOret View Post
Was there not an offer by Sig to sell a custom,slide,barrel for a 226/229 for $299? Would this work in changing the caliber??? (and mag)
Call them and ask. I am not a customer service rep. Or start another thread and ask the question.
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