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New password

This is a discussion on New password within the Site Help and Support forums, part of the SIG Talk category; Went to proper page, entered current password (new one from you folks that I will never be able to remember), entered new password as directed ...


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Old 11-26-2016, 03:57 AM   #1
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New password

Went to proper page, entered current password (new one from you folks that I will never be able to remember), entered new password as directed (10 characters, cap, lower, #)

AND THE "SAVE" button will not light up or work.
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Old 11-26-2016, 08:00 AM   #2
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apparently you're still able to post so don't worry about it.
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Old 11-27-2016, 03:02 AM   #3
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I want to change my password to something I can remember. I do NOT want to have to look it up every time I want enter the forum.
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Old 11-27-2016, 09:36 PM   #4
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Quote:
Originally Posted by gjgalligan View Post
Went to proper page, entered current password (new one from you folks that I will never be able to remember), entered new password as directed (10 characters, cap, lower, #)

AND THE "SAVE" button will not light up or work.
Did you use "symbols" as well?
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Old 11-28-2016, 07:24 AM   #5
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Quote:
Originally Posted by gjgalligan View Post
Went to proper page, entered current password (new one from you folks that I will never be able to remember), entered new password as directed (10 characters, cap, lower, #)

AND THE "SAVE" button will not light up or work.
Hey there,

Did you make sure all of the prerequisites where met before trying to save your new password?
I can send you an email that will allow you to change your password again.
But before I do that, if the error is still continuing, can you try clearing your browsers cache and cookies, and give it another go?

Richard.
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