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This is a discussion on Password Message within the Site Help and Support forums, part of the SIG Talk category; Hi, I'm thinking it has something to do with the fact that you clear your browsing data when you logged out and if you have ...


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Old 07-18-2016, 07:24 AM   #16
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Hi,

I'm thinking it has something to do with the fact that you clear your browsing data when you logged out and if you have your browser set to not remember cookies for this site when you close the browser it probably sees this as your first time logging into the site. Can you please try the same experiment but try it this time without clearing your data before attempting to log in again?

~Sheena
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Old 07-18-2016, 07:55 AM   #17
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Quote:
Originally Posted by admin View Post
Hi,

I'm thinking it has something to do with the fact that you clear your browsing data when you logged out and if you have your browser set to not remember cookies for this site when you close the browser it probably sees this as your first time logging into the site. Can you please try the same experiment but try it this time without clearing your data before attempting to log in again?

~Sheena
Tried it per you instructions and it did not re-appear.
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Old 07-18-2016, 08:01 AM   #18
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I don't get it on my Mac or my iPad.
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Old 07-19-2016, 06:18 AM   #19
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Any one else still seeing it?
If so, follow Sheena's instructions and see if that helps.

Let us know,

Richard.
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